Refund and Returns Policy


Our Return and Refund Policy was last updated August 8th 2024
Thank you for shopping at Opals International
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in
plural.
Definitions
For the purposes of this Return and Refund Policy:
● “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to
Opals International
● “Goods” refers to the items offered for sale on the Service.
● “Orders” means a request by You to purchase Goods from Us.
● “Service” refers to the Website.
● “Website” refers to opalsinternational.com
● “You” means the individual accessing or using the Service, or the company, or other legal entity on
behalf of which such individual is accessing or using the Service, as applicable.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
● The Goods were purchased in the last 14 days
● The Goods are in the original packaging
● The following Goods cannot be returned:
● The supply of Goods made to Your specifications or clearly personalized.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in
our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the
following address:
[ADDRESS]
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend
an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods
or proof of received return delivery

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